1. Information We Collect
At Kemo IPTV, we take a minimal-data approach. We only collect the information strictly necessary to provide you with our streaming service:
- Email address — used for account creation, login, and essential service communications.
- Payment reference ID — a tokenized identifier from our payment processor, used solely for subscription management and billing history.
We never collect, store, or process the following:
- IP addresses or geolocation data
- Streaming activity, watch history, or viewing habits
- Device fingerprints or hardware identifiers
- Browsing behavior outside of our platform
Your streaming experience is entirely private. We believe what you watch is your business — not ours.
2. How We Use Your Data
The limited information we collect is used exclusively for the following purposes:
- Account Management — to create, maintain, and secure your Kemo IPTV account.
- Service Delivery — to activate your subscription, manage plan changes, and process renewals.
- Customer Support — to respond to your inquiries, troubleshoot issues, and communicate important service updates (e.g., scheduled maintenance or new features).
We will never use your data for targeted advertising, behavioral profiling, or any purpose beyond the scope of delivering our streaming service to you.
3. Data Security
Protecting your information is a top priority. We employ multiple layers of security to ensure your data remains safe:
- 256-bit AES Encryption — all data transmitted between your device and our servers is encrypted using industry-standard Advanced Encryption Standard (AES-256) protocols.
- Secure Payment Processing — all financial transactions are handled by PCI DSS-compliant third-party payment gateways, including Stripe and PayPal. We never store, process, or have access to your full credit card numbers, CVVs, or banking details.
- SSL/TLS Certificates — our entire platform is secured with SSL/TLS encryption, ensuring end-to-end protection for every interaction.
- Regular Security Audits — we conduct routine vulnerability assessments and penetration testing to identify and address potential threats proactively.
4. Third-Party Sharing
Your trust is non-negotiable. Kemo IPTV maintains a strict no-sharing policy:
- We never sell your personal data to third parties.
- We never trade your information with advertisers, data brokers, or marketing agencies.
- We never share your data with any external entity, except where required by law or to process payments through our verified payment partners.
Our payment processors (Stripe and PayPal) only receive the minimum information necessary to complete your transaction and are bound by their own stringent privacy policies.
5. GDPR & CCPA Compliance
We are committed to full compliance with international data protection regulations:
For EU/EEA Residents (GDPR)
Under the General Data Protection Regulation, you have the right to:
- Access — request a complete copy of all personal data we hold about you.
- Rectification — correct any inaccurate or incomplete personal data.
- Erasure — request the permanent deletion of your personal data ("right to be forgotten").
- Data Portability — receive your data in a structured, machine-readable format.
- Restriction — limit how we process your personal data under certain circumstances.
For California Residents (CCPA)
Under the California Consumer Privacy Act, you have the right to:
- Know what personal information we collect and how it is used.
- Delete your personal information upon request.
- Opt-out of the sale of personal information — though we want to emphasize that we do not sell your data under any circumstances.
- Non-discrimination — exercise your privacy rights without receiving different pricing or service quality.
6. Cookies
Kemo IPTV uses a minimal cookie policy:
- Essential cookies only — we use strictly necessary cookies for session management and authentication to keep you logged in securely.
- No tracking cookies — we do not use any analytics, tracking, or advertising cookies.
- No third-party cookies — we do not allow any third-party services to place cookies on your device through our platform.
You can manage cookie preferences through your browser settings at any time. Disabling essential cookies may affect your ability to stay logged in.
7. Data Retention
We retain your personal data only for as long as your account is active or as needed to provide you with our services. Upon account deletion or subscription cancellation, your data is permanently erased from our systems within 30 days, unless retention is required by applicable law.
8. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, our dedicated privacy team is here to help:
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any material changes will be communicated via email notification.